USER AGREEMENT/ TERMS
AND CONDITIONS
1.
General
1.1. These User
Agreement apply to the usage of games accessible through gamepawa.com
1.2. These User
Agreement comes into force as soon as you complete the registration process,
which includes checking the box accepting these User Agreement and successfully
creating an account. By using any part of the Website following account
creation, you agree to these User Agreement.
1.3. You must read these
User Agreement carefully in their entirety before creating an account. If you
do not agree with any provision of these User Agreement, you must not create an
account or continue to use the Website.
1.4. We are entitled to
make amendments to these User Agreement at any time and without advanced
notice. If we make such amendments, we may take appropriate steps to bring such
changes to your attention (such as by SMS or placing a notice on a prominent
position on the Website, together with the amended User Agreement) but it shall
be your sole responsibility to check for any amendments, updates Your continued
use of our site services and Website after any such amendment to the User
Agreement will be deemed as your acceptance and agreement to be bound by such
amendments, updates and/or modifications.
1.5. These User
Agreement may be published in several languages for informational purposes and
ease of access by players. The English version is the only legal basis of the
relationship between you and us and in the case of any discrepancy with respect
to a translation of any kind, the English version of these User Agreement shall
prevail.
2.
Binding Declarations
2.1. By agreeing to be
bound by these User Agreement, you also agree to be bound by our site Rules and
Privacy Policy that are hereby incorporated by reference into these User
Agreement. In the event of any inconsistency, these User Agreement will
prevail. You hereby represent and warrant that:
2.2. You are over (a) 18
or (b) such other legal age or age of majority as determined by any laws which
are applicable to you, whichever age is greater;
2.3. You have full
capacity to enter into a legally binding agreement with us and you are not
restricted by any form of limited legal capacity;
2.4. All information
that you provide to us during the term of validity of this agreement is true,
complete, correct, and that you shall immediately notify us of any change of
such information;
2.5. You are solely
responsible for reporting and accounting for any taxes applicable to you under
relevant laws for any winnings that you receive from us;
2.6. You understand that
by using our services you take the risk of losing money deposited into your
Wallet and accept that you are fully and solely responsible for any such loss;
2.7. You are permitted
in the jurisdiction in which you are located to use online gaming services;
2.8. In relation to
Deposits and Withdraws of funds into and from your Wallet, you shall only use a
legal tender that is valid and lawfully belong to you and accepted in Zambia;
2.9. The computer
software, the computer graphics, the Websites and the user interface that we
make available to you is owned by our site or its associates and is protected
by copyright laws. You may only use the software for your own personal,
recreational uses in accordance with all rules, User Agreement we have
established and in accordance with all applicable laws, rules and regulations;
2.10. You affirm that
you are not an officer, director, employee, consultant or agent of our site or
working for any company related to our site, or a relative or spouse of any of
the foregoing
2.11. You are not
diagnosed or classified as a compulsive or problem gambler. We are not
accountable if such problem gambling arises whilst using our services, but will
endeavor to inform of relevant assistance available. We reserve the right to
implement cool off periods if we believe such actions will be of benefit.
2.12. You accept and
acknowledge that we reserve the right to detect and prevent the use of
prohibited techniques, including but not limited to fraudulent transaction
detection, modification of bet amount limits, automated registration and
signup, gameplay and screen capture techniques. These steps may include, but
are not limited to, examination of Players device properties, detection of geo
locations and Id masking and transactions analysis. Any fraudulent activities
may lead to suspension of your account and legal action as stipulated in Cyber
Crime Acts in governing laws.
2.13. You accept our
right to terminate and/or change any games or events being offered on the
Website, and to refuse and/or limit bets.
2.14. You accept that we
have the right to ban/block multiple accounts and freely control the assets in
such accounts.
3.
RESTRICTED TERRITORIES
3.1. The game is open to
players within Zambia and who are registered with Mobile Network Operators
(MNOs) within Zambia.
4.
General Betting Rules
4.1. A bet can only be
placed by a registered account holder.
4.2. A bet can only be
placed over the internet.
4.3. You can only place
a bet if you have sufficient amount in your account with our site.
4.4. The bet, once
concluded, will be governed by the version of the User Agreement valid and
available on the Website at the time of the bet being accepted.
4.5. Any payout of a
winning bet is credited to your account, consisting of the stake multiplied by
the odds at which the bet was placed.
4.6. Our site reserves
the right to adjust a bet payout credited to your site account if it is
determined by our site in its sole discretion that such a payout has been
credited due to an error.
4.7. A bet, which has
been placed and accepted, cannot be amended, withdrawn or cancelled by you, but
will be subject to bet limits checks
4.8. The list of all the
bets, their status and details are available to you on the Website.
4.9. When you place a
bet you acknowledge that you have read and understood in full all of these User
Agreement regarding the bet as stated on the Website.
4.10. Our site manages
your account, calculates the available funds, the pending funds, the betting
funds as well as the amount of winnings. Unless proven otherwise, these amounts
are considered as final and are deemed to be accurate.
4.11. You are fully
responsible for the bets placed.
4.12. Winnings will be
paid into your account after the final result is confirmed.
5.
Bonuses and Promotions
5.1. Our site reserves
the right to cancel any promotion, bonus or bonus program (including, but not
limited to top-up rewards, invite friends to reward bonuses and loyalty
programs) with immediate effect if we believe the bonus has been set up
incorrectly or is being abused, and if the said bonus has been paid out, we
reserve the right to decline any Withdraw request and to deduct such amount
from your account. Whether or not a bonus is deemed to be set up incorrectly or
abused shall be determined solely by our site.
5.2. If you use a
Deposit Bonus, no Withdraw of your original deposit will be accepted before you
have reached the requirements stipulated under the User Agreement of the
Deposit Bonus.
5.3. Where any term of
the offer or promotion is breached or there is any evidence of a series of bets
placed by a customer or group of customers, which due to a deposit bonus,
enhanced payments, free bets, risk free bets or any other promotional offer
results in guaranteed customer profits irrespective of the outcome, whether
individually or as part of a group, our site reserves the right to reclaim the
bonus element of bets at the correct odds, void the free bet bonus and risk
free bets or void any bet funded by the deposit bonus. In addition, our site
reserves the right to levy an administration charge on the customer up to the
value of the deposit bonus, free bet bonus, risk free bet or additional payment
to cover administrative costs. We further reserve the right to ask any customer
to provide sufficient documentation for us to be satisfied in our absolute
discretion as to the customer's identity prior to us crediting any bonus, free
bet, risk free bet or offer to their account.
5.4. All our site offers
are intended for recreational players and our site may in its sole discretion
limit the eligibility of customers to participate in all or part of any
promotion.
5.5. Our site reserves
the right to amend, cancel, reclaim or refuse any promotion at its own
discretion. 5.6. Bonuses can only be received once per person/account, family,
household, address, phone number, 1P addresses and environments where computers
are shared (university, fraternity, school, public library, workplace, etc). The Operator reserves the right to close your account
and confiscate any existing funds if evidence of abuse/fraud is found.
5.7. You acknowledge and
understand that separate User Agreement exist with respect to promotions,
bonuses and special offers, and are in addition to these User Agreement. These
User Agreement are set forth in the respective content page on this website, or
have been made available to you personally, as the case may be. In the event of
a conflict between the provisions of such promotions, bonuses and special
offers, and the provisions of these User Agreement, the provisions of such
promotions, bonuses and special offers will prevail.
5.8. We may insist that
you bet a certain amount of your own deposit before you can bet with any
free/bonus funds we credit to your account.
5.9. You accept that
certain promotions may be subject to Withdraw restrictions and/or requirements
which need to be met before funds credited under the promotion can be
withdrawn. Such terms shall be duly published and made available as part of the
promotion. If you opt to make a Withdraw before the applicable wagering
requirements are fulfilled, we will deduct the whole bonus amount as well as
any winnings connected with the use of the bonus amounts before approving any
Withdrawal.
6.
Live Chat
6.1. As part of your use
of the Website we may provide you with a live chat facility, which is moderated
by us and subject to controls. We reserve the right to review the chat and to
keep a record of all statements made on the facility. Your use of the chat facility
should be for recreational and socializing purposes.
6.2. We have the right
to remove the chat room functionality or immediately terminate your Wallet and
refund your account balance if you: (a) make any statements that are sexually
explicit or grossly offensive, including expressions of bigotry, racism, hatred
or profanity: (b) make statements that are abusive, defamatory or harassing or
insulting: c)use the chat facility to advertise, promote or otherwise relate to
any other online entities; (d) make statements about our site, or any other
Internet sites) connected to the Website that are untrue and/or malicious
and/or damaging to our site; e) use the chat facility to collude, engage in
unlawful conduct or encourage conduct we deem seriously inappropriate. Any
suspicious chats will be reported to the competent authority.
6.3. Live Chat is used
as a form of communication between us and you and should not be copied or
shared with any forums or third parties.
7.
Limitation of Liability
7.1. You enter the
Website and participate in the Games at your own risk. The Websites and the
Games are provided without any warranty whatsoever, whether expressed or
implied.
7.2. Without prejudice
to the generality of the preceding provision, we, our directors, employees,
partners, service providers;
(i.)
Do not warrant that the software, Games and the Websites are fit for their
purpose;
(ii.) Do not warrant
that the software, Games and the Websites are free from errors;
(iii.) Do not warrant
that the software, Games and the Websites will be accessible without
interruptions.
(iv.) We shall not be liable for any
loss, costs, expenses or whether direct, indirect, special, damages,
consequential, incidental or otherwise, arising in relation to your use of the
Websites or your participation in the Games.
(v.) You understand and
acknowledge that, if there is a malfunction in a Game or its interoperability,
any bets made during such a malfunction shall be void. Funds obtained from a
malfunctioning Game shall be considered void, as well as any subsequent game
rounds with said funds, regardless of what Games are played using such funds.
(vi.) You hereby agree
to fully indemnify and hold harmless us, our directors, employees, partners,
and service providers for any cost, expense, loss, damages, claims and
liabilities howsoever caused that may arise in relation to your use of the
Website or participation in the Games.
(vii.) To the extent
permitted by law, our maximum liability arising out of or in connection with
your use of the Websites, regardless of the cause of actions (whether in
contract, tort, breach of warranty or otherwise), will not exceed ZMW10,000.
8.
Breaches, Penalties and Termination
8.1. If you breach any
provision of these User Agreement or we have a reasonable ground to suspect
that you have breached them, we reserve the right to not open, to suspend, or
to close your account, or withhold payment of your winnings and apply such
funds to any damages due by you.